Terms & Conditions
Last updated: July 3, 2026
1. About Us and Acceptance
Aerolink Travels is a professional travel consultancy located at 4103 Chester Bay Ln, Missouri City, TX 77459. By accessing our website, engaging our services, or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Services Provided
We provide travel guidance, trip planning and itinerary development, documentation assistance, reservation support, booking modifications, and customer travel assistance. Airline tickets, schedules, fares, baggage allowances, and supplier policies remain subject to the rules of the applicable airline or service provider.
3. Pricing and Payments
Prices are quoted in US Dollars unless stated otherwise and remain subject to availability until confirmed. Applicable taxes, airline charges, baggage fees, supplier fees, or service fees will be disclosed before confirmation. Accepted payment methods may vary by service and supplier.
4. Booking Confirmation
A booking is confirmed only after required payment is received and a confirmation is issued. Aerolink Travels may refuse or cancel a booking involving suspected fraud, unauthorized transactions, incorrect pricing, technical errors, or incomplete or inaccurate traveler information.
5. Travel Supplier Policies
All reservations are governed by the terms of the relevant airline, hotel, tour operator, or other supplier. Customers must review cancellation and refund rules, change fees, baggage policies, check-in requirements, and passport and visa obligations. Aerolink Travels is not responsible for supplier delays, cancellations, overbooking, or operational disruptions.
6. Refunds and Cancellations
Refunds and cancellations are subject to the applicable supplier rules and your confirmed service terms. Some bookings and service fees may be non-refundable. Approval and processing times are controlled by the relevant supplier, and any approved refund will ordinarily be returned to the original payment method. Please review our Cancellation Policy for more information.
7. Chargebacks and Payment Disputes
Customers agree not to initiate unjustified chargebacks after receiving confirmed services, booking documentation, or support. Aerolink Travels may provide transaction records to payment processors, recover associated losses, suspend future services, or pursue lawful remedies in response to fraudulent or abusive disputes.
8. Customer Responsibilities
Customers are responsible for providing accurate traveler information, verifying names and dates, maintaining valid passports, obtaining required visas and travel documents, and complying with airline policies and government regulations. Costs arising from inaccurate customer-provided information remain the customer’s responsibility.
9. Travel Risks and Liability
Travel may involve delays, cancellations, weather events, government restrictions, immigration issues, health requirements, and other risks. To the extent permitted by law, Aerolink Travels is not liable for losses, missed connections, additional expenses, or disruptions caused by airlines, airports, governments, natural events, or other third parties.
10. Service Delivery
After required payment is confirmed, relevant booking confirmations and documents will be delivered by email within a reasonable period, typically within 24 hours when supplied on time by the provider. Service begins when consultation or booking work commences or confirmation is issued.
11. Intellectual Property and Prohibited Use
Website branding, text, graphics, design, and original content belong to Aerolink Travels or its licensors and may not be copied or distributed without permission. You may not use our website unlawfully, attempt fraudulent transactions, interfere with operations, abuse support staff, or use stolen payment methods.
12. Privacy and Changes to Terms
Use of our services is also governed by our Privacy Policy. We may modify these Terms & Conditions by posting an updated version on this page. Continued use after an update constitutes acceptance of the revised terms.
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, USA. Any dispute arising from the website or our services will be subject to the jurisdiction of the appropriate courts in Texas.
Questions?
If you have any questions about this policy, contact us at Support@aerolinktravels.com or write to us at 4103 Chester Bay Ln, Missouri City, TX 77459.