Cancellation Policy
Last updated: July 3, 2026
1. Changes and Cancellations by Aerolink Travels
We understand that plans can change and handle cancellations with care and transparency. In exceptional circumstances—including environmental events, political conditions, supplier schedule changes, or other situations beyond our control—we may need to change or cancel confirmed travel arrangements. An Important Change is a pre-departure modification that significantly affects your confirmed plan.
2. If an Important Change or Cancellation Occurs
We will notify you as soon as reasonably possible and, when available, offer alternative routing or dates of a comparable cost and standard. You may accept the change or explore other available options. If a plan is cancelled, you may request a full refund when permitted by the applicable supplier.
3. Circumstances Beyond Our Control
Aerolink Travels is not responsible for compensation when a change or cancellation results from weather, airline decisions, government restrictions, natural events, or other circumstances outside our control. We will nevertheless advocate with suppliers on your behalf and request any compensation or reimbursement that may be available.
4. Cancellations by You
Travel bookings and consultancy arrangements are generally non-refundable unless your confirmed booking terms state otherwise. To request a cancellation, email our support team. We will send an acknowledgment after receiving your request; this acknowledgment does not guarantee a refund, as eligibility depends on supplier policies and your booking terms.
5. Refund Processing
When a refund is approved by the relevant supplier, processing commonly takes four to six business weeks, although timing may vary. Aerolink Travels cannot guarantee supplier approval or processing time. Approved refunds are generally returned to the original payment method where applicable.
6. Service and Consultation Fees
Service and consultation fees charged by Aerolink Travels are generally non-refundable after work has begun, unless cancellation results from an error on our part or your written service terms state otherwise.
7. Website Disclaimer
Aerolink Travels is not responsible for errors or omissions on linked third-party pages and does not control external website content. Links do not constitute an endorsement. Please verify supplier terms and travel information before making decisions.
8. Acceptance of This Policy
By using Aerolink Travels services, you acknowledge that you have read and agreed to this Cancellation Policy. If you do not agree with these terms, please do not use our services.
Questions?
If you have any questions about this policy, contact us at Support@aerolinktravels.com or write to us at 4103 Chester Bay Ln, Missouri City, TX 77459.